OnDemand down in Kent? Virgin Media TV On Demand
Hi Guys,
I think I am being told porkies by Call Centre in Bangalore. Basically I had a self install of VM TV on Thursday. Everything worked except OD. I used to have Cable before, so it was just a case of screwing in the cable already there into the back of the new STB.
I have had a 1059 error ever since for OD. Spoke to CS a few times, who have sent numerous hits to the box, but it still has not worked. On friday they said an engineer had been booked to swap the box on Monday. But later that afternoon I have a message saying the engineer has been cancelled as the IT Dept will fix my problem in 24hours.
Well it is now Sunday so I just called 151, who just dismissed my problem saying that my whole region has an OD problem which should be fixed in 24/48hours. I suspect this is untrue as I would have been told this in the beginning.
So is there an OD problem in Kent (I’m in the Sittingbourne area)?
Tags: demand, down, in, kent, media, on, ondemand, tv, virgin