Hi everyone – I need some advice. Has this happened to anyone else, and if so, what did you do to get out of it?
I subscribed to ONdigital in Dec 98 and stayed with them through until around May 2000. I then got Sky. To tempt me to stay, ONdigital asked me if I wanted to try all the channels for £1 per month for 3 months.
I said yes, cos me and my lady could watch digital tv in our bedroom, knowing full well I would cancel. Two months after accepting the offer, I wrote to cancel my agreement.
When I got ONdigital, the box was not free. I rented it from Granada (now Boxclever). I also rented a VCR from them, and when the boxes became free, I phone Granada and they said I could continue to keep the box and pay no rental for it, as long as I rented the VCR (which I still am doing).
I never heard anything more from it. My card still allowed me to view channels right up until Jan 2001. After cancelling the contract, I stopped the DD (given ONdigital’s well-reported mismanagement of accounts).
I live somewhere else now, and I got a letter this morning from Wescot Credit Services Limited, saying I owed ITV Digital £87.11. This is genuinely the first I have heard about it. They obviously have my new address and this is their first correspondence regarding the ‘debt’.
They have also included at the bottom of the demand, “To arrange collection of the equipment, property of ITV Digital, please telephone 0870 333 4144. If a positive response is not received, a charge of £200.00 will be added to your debt.”
Surely the box is Granada’s and not ITV Digital’s.
I would really appreciate your input on this. Thanks, Mark.