Has anyone been having problems with the connection going down yesterday and today? that live in or around West Lothian, like me…(?)
Yesterday I tried to quickly check the internet at about 10:30am and it couldn’t connect, with everything switched on correctly. It only got fixed around 4:30pm when my dad got back home early to fix it so my mum could get online to write up a report for her work… I hadn’t tried resetting the router as in the past I’d been told that it might be at VMs end and resetting the router wouldn’t necessarily fix the problem.
Anyway resetting it did seem to work then and the same thing happened this morning, around 11am I tried to get online, it wasn’t working and so he switched all the equipment on and off and got it working again. We’ve had to put labels on all the plugs and make up notes for everyone so we know how to do that incase it happens again when my dads not around…
But the thing is, this never used to happen before. My dad reckons that there must have been some sort of short power cut that caused the connection to be lost, like when that happens the IP address gets lost and it cant retrieve it unless we switch the router etc. off and reboot it… I don’t mind doing that when it works but its an awkward thing to get right, switching the plugs on and off and leaving it some time, all in the right order etc.
Whats annoying is that, this never happened before a few months ago… since about May or so, its happened a good 4 or 5 times, so I can’t say im overly impressed… I said to my dad that it could be the hardware possibly, like how do we know that the problem that causes the loss of the connection is at VMs end but he seems to think it is at VMs end(?) anyway I just wondered if anyone else has had a similar experience recently… as soon as we reboot everything, it seems to work, so it appears to be that there was/is some kind of power cut or interuption of connection that caused it. We never had this problem before a few months ago, its pretty frustrating, esp. as it can be confusing how to reset everything in the right order so it all works again…
Has anyone who lives locally been having similar problems? my dad checked the status page on VMs site and it didn’t list any problems with our postcode but it did say there was a problem at a postcode thats maybe about 15 miles away, so we weren’t sure…